Refund policy

Thank you for being part of the family. We are committed to providing you with high-quality, meaningful products and excellent service.

Customized & Made-to-Order Products

All items are made-to-order, thus we do not accept returns. However, we are happy to review all refund or remake requests. If your item arrives damaged, incorrect, or with a quality issue, we will gladly make it right.

What We Require

To process any request, we’ll need photos or a short video clearly showing the issue.

Shipping Delays

Shipping delays caused by the carrier will be reviewed case-by-case.
International orders may take longer to arrive due to customs. Delays during busy seasons are common and beyond our control.

Need Help?

We're here to support you every step of the way. Please contact us with any concerns - we strive to resolve all requests to your satisfaction.

- tk@triplefatbaby.com